Frequently Asked Questions

Access our site and choose your destination, find your preferred type of activity, select the quantity, and the date you want to do it. Check all the relevant information and go through all required steps.

Based on the type of activity, each one has a different confirmation time. In general, you will receive a confirmation within 24-48 hours after booking.

After your booking has been confirmed, you will receive an email with all the information attached.

Check your spam folder in your email just in case. For additional support, please reach us with the contact form below.

In this case, we suggest that you plan to do the activity on another day or that you find similar ones which are available on that day.

To show our appreciation for the trust you have placed in us, we will send you a discount code or voucher for use on a future occasion.

No, the discount code or voucher does not apply for the activities which are already discounted.

No, only one code or voucher can be used for one booking.

No, you just need to show it once you arrive at the meeting point.